Payment

We accept Visa®, Mastercard® and American Express®. Payment is debited from your card at the time of dispatch. You can also choose to pay with PayPal® outside of Sweden and Denmark where we use Klarna® as a payment method (invoice and debit card payment options).

Invoice payment

In cooperation with Klarna® for Sweden and Denmark. A fast, minor check will be run to confirm your personal information and accept your purchase. When using invoice payment your shipping address needs to be your registered residence.

Getting a refund

Nikolaj d’Étoiles offer a 14-day return policy. Any product that you return must be in the same condition that you received it and in the original packaging. Refunds for debit/credit card purchases take approximately 5-10 business days, depending on the bank.

Also, we would kindly ask for our customers to give reason for the return to help us improve in the future.

You can read more about returns here.

As soon as we have received your return – we will make the refund. Please note that it takes up to 10 working days for the money to arrive back to your account depending on chosen Payment Method.

Order cancellation

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

Questions regarding web orders:

Please send an e-mail to  info@nikolajdetoiles.com and we will respond with in 24 hours.